Privacy Policy

Gozo, LLC (“Gozo,” “we,” “us,” or “our”) operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you.

Depending on how you interact with the Services, we may collect the following categories of personal information:

• Contact Information — including your name, email address, billing address, shipping address, and phone number.
  
  Payment Information — including payment card details, transaction confirmations, and related billing information. Payment information is processed securely through third-party payment providers, and we do not store full payment card details.
• Account Information — including usernames, passwords, account preferences, and settings.
  
  Order and Transaction Information — including products viewed, added to cart, purchased, returned, exchanged, or canceled.
• Communications — including information you provide when contacting customer support or communicating with us.
  
  Device and Technical Information — including IP address, browser type, operating system, device identifiers, and network information.
  
  Usage Information — including browsing activity, pages visited, interactions with the Services, and referral URLs.
  

We may collect personal information:

• Directly from you when you create an account, place an order, subscribe to emails, contact us, or otherwise interact with the Services.
• Automatically through cookies, analytics tools, and similar technologies when you use the Services.
• From service providers that help us operate the Services.
• From advertising and analytics partners, including Google Analytics.

We may use your personal information to:

Provide and Improve the Services

• Process orders and payments
• Fulfill shipments and returns
• Maintain your account
• Provide customer support
• Personalize your shopping experience
• Improve website functionality and performance

Marketing and Advertising

• Send marketing emails and promotional content
• Show relevant advertisements on our website and third-party platforms
• Measure campaign effectiveness

Security and Fraud Prevention

• Verify accounts and transactions
• Detect and prevent fraud, abuse, or unauthorized activity
• Protect the security of the Services

Legal Compliance

• Comply with applicable laws and regulations
• Respond to lawful requests and legal processes
• Enforce our policies and terms

We may share personal information in the following circumstances:

• With service providers and vendors that help operate our business, including payment processors, shipping providers, analytics providers, email platforms, and cloud hosting services.
• With Shopify and related technology providers that power the Services.
• With analytics and advertising partners to help us understand website usage and improve marketing efforts.
• In connection with a merger, acquisition, bankruptcy, or sale of assets.
• To comply with legal obligations or protect our rights and users.
• When you direct us to share information with third parties.

We do not sell your personal information for monetary compensation.

Our store is hosted by Shopify. Shopify may collect and process personal information to provide and improve the Services.

To learn more about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy.

We use cookies and similar technologies to:

• Remember your preferences and cart contents
• Analyze website traffic and performance
• Personalize content and advertisements
• Improve the user experience

You can manage cookies through your browser settings. Please note that disabling cookies may affect certain functionality of the Services.

You may opt out of receiving promotional emails by clicking the unsubscribe link included in our emails.

Even if you opt out of marketing communications, we may still send you transactional or account-related messages, such as order confirmations or customer service communications.

The Services may contain links to third-party websites or services. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing personal information.

The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove the information.

We implement reasonable safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information
• Request portability of your information
• Opt out of targeted advertising or certain data sharing activities

To exercise your rights, please contact us using the information below.

If enabled by applicable law, we may also honor certain browser-based opt-out signals, such as the Global Privacy Control.

Your information may be transferred to and processed in the United States.

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised effective date.

f you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Gozo, LLC

432 S 900 E
Salt Lake City, UT 84102

support@getgozo.com
www.getgozo.com